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Mission Bank Online

First Time Access Procedures

Mission Bank works hard to continually add security measures to our online banking services so that our customers have the confidence that their information is being protected. We are proud to deliver the highest level of security for our online banking customers.

These security measures provide levels of protection against fraudulent attacks such as phishing, spoofing, key logging and identity theft.

Additional security includes the authentication of your computer. Mission Bank has the ability to recognize the computer or computers from which you usually login and your geographic location. If our system detects a suspicious login due to an unfamiliar computer or location it will automatically present you with challenge questions that were previously selected.

GETTING STARTED IS EASY! (Note: All fields are required.)

Step 1: Click on the "First Time Access" button on our home page.

Step 2: Read the Agreements and Disclosures and click on the "I Accept" button at the bottom of the page. (Clicking "Cancel" will take you back to our home page.)

Step 3: Enter your account number as the Access ID.

Step 4: Enter the last four digits of your social security number as your Password.

Step 5: Choose the account type from the drop down menu and click submit.

Step 6: Enter your e-mail address (twice).

Step 7: Select your challenge questions (click on the drop down menu to select a question) and then provide your answers.

Step 8: Select whether to register the computer you are using. Only register personal computers that you frequently use and are not available for public use. Then, select NEXT.

The next time you login to Online Banking, the system will recognize you.

Changing Your Challenge Questions and Answers

Once logged in, hover over the "Change Options" button and select "Change Security Data" from the drop down menu.

Change your Challenge Questions and Answers on this screen.

DO NOT use your browser's back button. To exit without changes, click the "cancel" button.


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